Shipping policy

Sereniteak Outdoor Furniture – Shipping Policy

Last Updated: November 3, 2026

Thank you for shopping with Sereniteak Outdoor Furniture. We are committed to providing clear shipping information and a reliable shopping experience.

Shipping Rates

We offer the following standard shipping rates:

Orders of $99 or more: FREE shipping.
Orders under $99: $8 flat-rate shipping.

Shipping charges are displayed at checkout before payment.

Shipping Destinations

We currently ship to the contiguous 48 United States only.

We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Order Processing

Orders are generally processed within 1 business day, excluding weekends and holidays.

Orders placed after noon, on weekends, or on holidays may begin processing the following business day.

Estimated Delivery Times

Estimated delivery time is 6–10 business days, depending on the destination and shipping carrier.

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Order Tracking

When your order ships, we will email tracking information when available.

Damaged, Lost, or Delayed Orders

If your order arrives damaged, is lost in transit, or experiences a significant delay, please contact us so we can assist you.

Order Changes and Cancellations

Please contact us as soon as possible if you need to change or cancel an order. Once an order has shipped, changes or cancellations may not be possible.